Refund Policy

At Authentic Signatues LLC , we are committed to providing our customers with high-quality sports memorabilia and a satisfying shopping experience. Due to the unique nature of the products we sell and the constantly evolving sports memorabilia market, we have specific guidelines for returns and refunds. Please carefully read our Return and Refund Policy below to understand how we handle returns and refunds.


1. Returns Policy

1.1 Eligibility for Returns

 All returns must be initiated within 14 days from the date of receipt of the item. Please ensure that you contact us within this time frame to request a return.

1.2 Condition of Returned Items

To be eligible for a return, the item must be in new, unused, and resaleable condition. All original packaging, tags, and certificates of authenticity (if applicable) must be included in the return. We cannot accept returns on items that have been used, altered, or damaged by the customer.

1.3 Non-returnable Items

Please note that the following items are non-returnable:

  • Custom or personalized items

  • Items marked as "Final Sale"

  • Items that have been shipped outside the 14-day return window

  • Autographed or limited-edition memorabilia that has been tampered with or used


2. Refunds and Credits

2.1 Refund Process

If your return is approved, we will issue a refund in Authentic Signatures LLC  credit to be used exclusively on our website. 


  • Refunds will be processed within 7–10 business days after the return has been received and inspected.

  • The Authentic Signatures LLC  credit issued will be for the amount of the returned item(s) only and will not include any shipping costs or fees.

2.2 No Cash Refunds

We do not offer cash refunds for any returned items. All refunds will be provided in the form of Authentic Signatures LLC  credit only, which can be used toward any future purchases on our website.


3. Shipping Costs

  • Return Shipping: The customer is responsible for all return shipping costs, unless the item is deemed faulty or defective upon inspection.

  • Shipping Costs on Refunds: Shipping charges for the original order are non-refundable.


4. Faulty or Damaged Items

4.1 Defective or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us immediately at authenticsignaturesusa@gmail.com within 7 days of receiving the item. We will work with you to resolve the issue and offer a suitable solution.

4.2 Faulty Items Upon Inspection

If an item is returned and determined to be faulty or damaged due to manufacturing defects or shipping errors, we will issue a full refund . In such cases, we will cover the cost of return shipping.


5. Changes to This Policy

We reserve the right to modify or update this Return and Refund Policy at any time. Please review this policy periodically to stay informed about our return and refund procedures.


6. Contact Us

If you have any questions or need assistance with a return or refund, please contact our customer service team at: authenticsignaturesusa@gmail.com